Website Terms & Conditions
Material on this website is protected by copyright. Unless otherwise stated no part of this website may be reproduced or used for any purpose other than private personal use without the prior written consent of the copyright holder. Copyright in all materials and/or works comprising or contained within this website remains with Northamptonshire Sport. Any unauthorised copying, publication or reproduction of the content of this website is strictly prohibited and constitutes an infringement of copyright.
The names, images, pictures and logos identifying Northamptonshire Sport, are proprietary marks of Northamptonshire Sport. Copying our logos and/or any other third party logos accessed via this website is not permitted without prior approval from the relevant copyright owner.
Requests for permission to use our logo should be made via the Contact Us online form. Please tell us how and why you wish to use our logo and include your contact details, name, address, telephone number and email.
Northamptonshire Sport has tried to ensure that the contents of this website are accurate. However, Northamptonshire Sport will not accept liability for any loss or damage or inconvenience arising as a consequence of any use of or the inability to use any information on this website.
Visitors who use this website and rely on any information do so at their own risk. Northamptonshire Sport does not represent or warrant that the information accessible via the website is accurate, complete or up to date. Price and availability of information is subject to change without notice.
Northamptonshire Sport reserves the right to modify the information contained on our websites at any time without notice. This site and all information and materials on them are provided to you "as is" without warranty of any kind.
Northamptonshire Sport will not be liable (to the fullest extent permitted at law) for any loss, damage or inconvenience arising as a consequence of any use of or the inability to use any information on this site.
Northamptonshire Sport takes no responsibility for the contents of linked websites and links should not be taken as endorsement of any kind. Northamptonshire Sport has no control over the availability of the linked pages.
Links outside the site
Our websites may contain links to other websites. Northamptonshire Sport is not responsible, or liable in any way, for the content of any such other websites (including their Privacy Policies). Visitors use such links entirely at their own risk.
We have no objection in principle to a third party web site creating a link to this website, provided it is useful to users, is appropriate to do so, and we have raised no objection. However, Northamptonshire Sport is not responsible in anyway for any material appearing on such third party websites, and any link from it to this website implies no endorsement of any kind of that website by Northamptonshire Sport.
Normal website usage
You can visit most parts of the Northamptonshire Sport web site without telling us who you are and without giving us any personal information. The only information we collect from a normal website visit is the name of your internet service provider (ISP), the web site that referred you to us, the browser and type of machine you are using, the pages you request and the date and time of those requests.
We collect this information on an aggregate basis only. For example, we track which pages are most and least popular. This information is used for internal purposes only and is not shared with third parties. We do not collect any other information without the visitor's knowledge and permission.
We use this information to improve the site. During a normal web site visit, we do not collect or store any personally identifiable information.
This site has security measures in place to protect the loss, misuse and alteration of the information under our control. However, your confidential use of this site cannot be guaranteed by Northamptonshire Sport.
Northamptonshire Sport shall not be responsible for any harm that you or any person may suffer as a result of a breach of confidentiality in respect to your use of this site or any information you transmitted to this site.
Payment Flow and Delivery Policy
Payment for training courses, workshops and events must be made in full in advance upon booking by credit/debit card. For some customers, eg local authorities and schools, we will invoice and payment may be made by BACS or cheque.
For online shopping or purchase of tangiable products from our store, these will be dispatched within 5 days of payment received.
Cancellation and Refund Policy
Northamptonshire Sport accepts course bookings online, payment being made online by credit/debit card. For some customers, eg local authorities and schools, we will invoice and payment may be made by BACS or cheque. In making such bookings customers accept this refunds, cancellations and substitutions policy.
For credit card payments, the course fees are payable in full at the time of booking. Upon receipt of your order and payment your place will be confirmed.
For payments by invoice, customers will be invoiced in the month following the course.
Cancellation charges depend on when the written cancellation notice is received. A full refund will be given only if more than 1 week's cancellation notice is given.
No refund will be given for less than 1 week's cancellation notice
No refund will be payable for :
- non-attendance or if no prior notice of cancellation is given
- In the event of a candidate failing an assessment
It may be necessary for reasons beyond the control of Northamptonshire Sport to change the content and timing of the course, the date, venue or instructor. We reserves the right to cancel a course up to and including the date of the course if insufficient bookings have been received.
We will strive to give as much notice as possible in such an event. In all cases, people who had registered to attend a cancelled course will be given the option of a full refund or of rescheduling to a future course date but Northamptonshire Sport disclaim any further liability.
When we deliver services and information through our websites we want to make sure these are useful, reliable and easy to use. To make this happen, it sometimes involves placing small amounts of information on your device, for example, your computer or mobile phone. These include small files known as cookies. They cannot be used to identify you personally.
These pieces of information are used to improve services for you through, for example:
- enabling the websites to recognise your device so you don't have to give the same information multiple times during one task,
- measuring how many people are using online services so we can make sure that there is enough capacity to make them work efficiently, and look at ways we can make them easier to use.
Most web browsers allow some control of most cookies through the browser settings. To find out more about cookies, including how to see what cookies have been set and how to manage and delete them, visit the About Cookies website.
Cookies which may be set when you use our websites
Description: this Content Management System session cookie is a reference to you for the duration of your visit on the site. It enables us to secure our forms by checking that no one else is pretending to be you.
Duration: the cookie only lasts as long as your visit.
Description: when you select "Use a cookie to remember this" the site sets a cookie to remember who you are. This might be, for example, when logging in to the site.
Duration: this cookie will last for 1 year from when it is first set. After this time, or if you delete the cookie yourself, you will need to re-enter your details on your next visit.
Google Analytics Cookies - _utma, _utmb, _utmc, _utmz
- _utma: 2 years
- _utmb: 1 hour
- _utmc: until you close your browser
- _utmz: 6 months
Google has produced a browser add-on which enables you to opt out of Google Analytics across all websites: tools.google.com/dlpage/gaoptout.
YouTube Cookies - PREF, VISITOR_INFO1_LIVE, YSC
Description: these cookies are set by www.youtube.com. We use YouTube's Privacy Enhanced mode to embed video on our site which means that YouTube won't store information unless you play the video. Please refer to Google's Privacy Policies & Principles for more information.
- PREF and VISITOR_INFO1_LIVE: up to 3650 days
- YSC: expires when you close your browser
Twitter cookies - guest_id, pid
Duration: up to 2 years.