Midlands clubs urged to take part in new RYA Member Satisfaction Survey
Posted: Tue, 20 Feb 2018 13:28
Do you know why your members stay with you or when they leave do you ask why?
Understanding people's motivations for being a member at your club is an integral part of understanding if you're giving your members what they want. Overlook this and you might find you lose people quicker than you recruit them.
That is why Midlands Regional Development Officer, Gareth Brookes, is urging all affiliated clubs in our region to grasp the invitation to take part in the RYA's first independent Club Members' Satisfaction Survey.
If your club registers to be part of the survey, starting in June, an independent research company will gather up-to-date member and leaver feedback on various aspects of club life, including facilities and activity programmes. Recommendations for improving overall levels of satisfaction will also be sought.
Register to get your club involved here - Expression of interest for the Club Members' Satisfaction Survey