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Employability Mentor

To mentor a caseload of young people aged 11-29 across a variety of community and school settings, as part of the organisation’s ‘mentoring’ service.

Birmingham, B16 8DN
Contact Name
Matthew Forsyth
Contact Telephone
0121 456 1818
Contact Email

About Employability Mentor

Job Description

Job description

  • To deliver intensive work, focussed on pre-employment and appropriate post-employment opportunities
  • To support and mentor disadvantaged, NEET, and at risk of NEET young people (12-29) within specified delivery areas
  • To support a young person's progression using a mix of holistic support and mentoring techniques, keeping a focus on achieving sustainable employment and/or training/education at all times

Main duties and responsibilities

Partnerships & Recruitment

  • To liaise with point of contact at established partners – i.e. schools and/ or Job Centre Plus to maintain effective working relationships in order to provide effective holistic support and mentoring
  • To convert young people from referral through to engagement on S4L mentoring services
  • To recruit target young people within allocated areas of the community; Parks and Open Spaces and other suitable environments
  • To undertake S4L's Intake & Assessment process with newly recruited young people
  • To support the Sports Coordinator in the effective recruitment of, and engagement with the hardest-to-reach young people within the priority areas of the S4L Mentoring service.


  • To provide structured employment and personal development themed mentoring to young people to achieve both outcome and non-outcome progressions
  • To deliver an intensive outcome-focused offer, addressing barriers to work and supporting them into sustainable employment, education or training
  • To establish and maintain positive and supportive relationships with young people, whilst ensuring caseload capacity targets are achieved
  • To contact, communicate and support young people based on S4L mentoring procedures and processes
  • To manage your individual delivery budget, ensuring budget lines are monitored and adhered to

Monitoring & Evaluation

  • To record and track client progress and gather required monitoring data
  • To input required data into S4L's CRM system in a timely manner as per the S4L M&E process
  • Adhere to the S4L's M&E process inclusive of, but not exclusive to registers, intake and assessment data, all outcome data, client feedback, and partner feedback

General duties

  • To support across both S4L Mentoring and Training services to achieve organisational wide aims including but not exclusive to recruitment, internal referrals, delivery and other responsibilities deemed fit by management
  • To uphold and reflect S4L values and mission statement
  • Analyse and evaluate personal performance and project performance
  • To complete basic administrative duties
  • To assist the Senior Operations Team with any other duties, as required
  • To assist the Operations Manager with any other duties, as required

Scope of Authority

  • Accountable to their Line Manager

Please note

This job description is not necessarily an exhaustive list of duties but is intended to reflect a range of duties the post-holder will perform. The job description will be reviewed regularly and may be changed in the light of experience and in consultation with the post-holder.

Person Specification


  • Level 3 in Coaching & mentoring (or equivalent)
  • Evidence of CPD in youth education sector
  • Mentoring qualification
  • A relevant qualification – e.g. Sales/ recruitment qualification, JNC youth work degree, PGCE, PTLSS, NVQ IAG, or equivalent

Experience, Knowledge and skills in...

  • Recruiting hard to reach young people
  • 1+ year of working with 12-29 year old in learning and NEET young people
  • Delivering personal development support
  • Delivering quality client IAG
  • Working with and mentoring NEETs
  • Managing a caseload of young people


  • An infectious passion, enthusiasm & charisma
  • Excellent organisation skills
  • A fully enhanced DBS disclosure
  • Ability and confidence to work alone
  • Ability to complete administrative tasks, and use computers (e.g. email, word processing)
  • High levels of self-motivation, energy and determination
  • A polite, professional appearance & manner
  • Evidence of commitment S4L's vision
  • An interest in and passion for sport

Supporting Documents:

employability-mentor-job-pack---ref-060.pdf (PDF, 1.3 Mb)

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