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Relationship Manager (Norfolk, Suffolk, Essex)

Contact Name
Lee Ward - Senior Relationship Manager (South)
Contact Telephone
07725 413876
Contact Email

Relationship Manager (Norfolk, Suffolk, Essex)

Full Time
Placed On
Wed 7th March, 2018
12:00am - Mon 19th March, 2018
Sport / Activity
Want to help one of the nation's most popular sports get more people participating?

Badminton England leads the way for Governing Bodies, with an exciting suite of products and programmes that encourage more people to take part in our sport. We are now seeking a Relationship Manager to manage ongoing relationships with our partners that maximise delivery of strategic targets

We are looking for a Relationship Manager to be influential across the organisation, building and delivering locally which supports our Discover Badminton strategy.

The Work:

  • Maximise revenue generation for Badminton England through effective customer acquisition and retention against targets
  • Identify and then build and maintain excellent relationships with key partners and stakeholders to deliver Discover Badminton strategic targets with a primary focus on revenue generation
  • Maintain an up to date understanding of customers and customer needs and embed customer insight in delivery across all partners
  • Match Badminton England products and services to customer need
  • Maximise data collection with partners and stakeholders through effective use of Badminton England platforms and CRM system
  • Identify, secure and deploy external funding to support local delivery
  • Act as first point of contact for Badminton England customers in a designated geographical area
  • Track progress against KPIs and allocate time/resources most effectively to maximise return
  • Enable workforce development and implementation of competition pathway
  • Contribute to the development of national policy by undertaking local projects determined by geographical need

Successful Candidate:

  • Sell products and services, to acquire and retain customers and secure revenue for the organisation
  • Track record of achievement in delivering strategic targets and maximising revenue generation
  • Negotiate with partners and stakeholders to secure delivery of strategic targets and maximise revenue generation
  • Identify key partners with whom long lasting and productive relationships are built and maintained
  • Lead and influence partners and stakeholders to deliver strategic goals and agreed targets
  • Strong customer service orientation to underpin customer acquisition and retention
  • Proven track record of utilising products and services to meet customer need
  • Adapt to changing circumstances in a fast moving environment and use initiative to seize opportunities
  • Excellent interpersonal skills and the ability to develop positive internal and external relationships at all levels
  • Managing multiple projects at a time while paying strict attention to detail
  • Accepting responsibility and responding promptly to the need for effective decision making
  • Communicating, presenting and influencing credibly and effectively at all levels

This is a Grade 4 role on a permanent contract offering a salary of £25,000 pa plus pension and other benefits.

Northamptonshire Sport actively promotes diversity in employment and sport and welcomes applications from all parts of the community. To add your job please submit your job specification.


01604 366 976

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